By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

Website Terms of Use

PLEASE READ THESE TERMS OF USE CAREFULLY.  BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE.  IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE. These Terms of Use apply to your access to, and use of, all or part of any website or mobile application of Identity Digital Inc. or its affiliated companies (“Identity Digital”), including www.identity.digital and any other site, mobile application or online service where these Terms of Use are posted (collectively, the “Sites”).  These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Identity Digital for products, services or otherwise.  If you are using the Sites on behalf of any entity, you represent and warrant that you are authorized to accept these Terms of Use on such entity’s behalf, and that such entity agrees to indemnify you and Identity Digital for violations of these Terms of Use.  These Terms of Use contain disclaimers and other provisions that limit our liability to you, for which you agree to be bound. Identity Digital reserves the right to change or modify these Terms of Use or any policy or guideline of the Sites, at any time and in its sole discretion.  Any changes or modifications will be effective immediately upon posting the revisions to the Sites, and you waive any right you may have to receive specific notice of such changes or modifications.  Your continued use of the Sites confirms your acceptance of such changes or modifications; therefore, you should frequently review these Terms of Use and applicable policies to understand the terms and conditions that apply to your use of our Sites.  If you do not agree to the amended terms, you must stop using the Sites.

Privacy

Please read the Website Privacy Policy carefully to understand how Identity Digital collects, uses and discloses personally identifiable information from its users of the Sites.

Site Disclaimer

EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN WRITING BY IDENTITY DIGITAL, THE SITES, THE MATERIALS CONTAINED THEREIN AND THE SERVICES PROVIDED ON OR IN CONNECTION THEREWITH (THE “SERVICES”) ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.  IDENTITY DIGITAL DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE SITE, THE SITE MATERIALS, THE SERVICES, CONTENT AND ALL OTHER MATERIALS IN THE SITE.  IDENTITY DIGITAL DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THE SITES, THE SITES OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE.  IDENTITY DIGITAL DOES NOT REPRESENT OR WARRANT THAT THE SITES OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Copyright and Limited License

Unless otherwise indicated, the Sites and all content and other materials therein, including, without limitation, the Identity Digital logo and all designs, text, graphics, pictures, video, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, “Site Materials”) are the proprietary property of Identity Digital or its licensors or users and are protected by U.S. and international copyright laws. You are granted a limited, non-sublicensable license to access and use the Sites and Site Materials for personal, informational purposes only.  Such license is subject to the Terms of Use and does not include:  (a) any resale or commercial use of the Sites or Site Materials; (b) the collection and use of any product listings, pictures or descriptions; (c) the distribution, public performance or public display of any Site Materials; (d) modifying or otherwise making any derivative uses of the Sites and the Site Materials, or any portion thereof; (e) use of any data mining, robots or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of the Sites, the Site Materials or any information contained therein, except as expressly permitted on the Sites; or (g) any use of the Sites or the Site Materials other than for its intended purpose.  Any use of the Sites or Site Materials other than as specifically authorized herein, without the prior written permission of Identity Digital, is strictly prohibited and will terminate the license granted herein.  Such unauthorized use may also violate applicable laws, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes.  Unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring in any manner, whether by implication, estoppel or otherwise, any title or ownership of, or exclusive use-rights to, any intellectual property or other right and any goodwill associated therewith.

Digital Millennium Copyright Act (“DMCA”) Notice

If you believe any material available via the Sites infringes a copyright you own or control, you may file a notification of such infringement with our Designated Agent as set forth below.

Identity Digital Inc. Attn: Legal Department 10500 NE 8th Street, Suite 750 Bellevue, WA 98004 USA Legal@identity.digital

Please see 17 U.S.C. §512(c)(3) for the requirements of a proper notification.  You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

Trademark Information

Identity Digital and the Identity Digital logo are registered trademarks of Identity Digital.  All other Identity Digital trademarks, service marks, domain names, logos, company names and indicia of origin referred to on the Sites are either trademarks, service marks, domain names, logos, company names or indicia of origin or are otherwise the property of Identity Digital or its affiliates or licensors.  In countries where any of the Identity Digital trademarks, service marks, domain names, logos, company names or indicia of origin are not registered, Identity Digital claims other rights associated with unregistered trademarks, service marks, domain names, logos, trade name, company names and indicia of origin.  Other product or company names referred to on the Sites may be trademarks of their respective owners.  You may not use any trademark, service mark, domain name, logo, company name, trade name or indicia of origin of Identity Digital or any third party without permission from the owner of the applicable trademark, service mark, domain name, logo, company name, trade name or indicia of origin.  You may contact Identity Digital by sending an e-mail to legal@identity.digital to request written permission to use trademarks, indicia of origin and materials on the Sites for purposes other than stated in these Terms of Use or for all other questions relating to the Sites. All rights not expressly granted are reserved.

Restrictions on Use

The Sites may include interactive areas in which you or other registered users may create, post, send or store messages, materials, data, information, text, music, sound, photos, video, graphics, applications, tags, code, links or other items or materials on the Sites (“User Content”).  By using the Sites, you agree not to post, upload, transmit, distribute, store, create or otherwise publish through the Sites any of the following:

(a)   Unless specifically requested by Identity Digital, any “sensitive” personally identifiable information about yourself or another person (including, but not limited to, information that relates to health or medical conditions, social security numbers, credit cards, bank accounts or other financial information, other information concerning trade union membership, sex life, political opinions, criminal charges or convictions, religious beliefs, racial or ethnic origin, or other sensitive matters);

(b)  User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, otherwise objectionable or which threatens our relationships with our employees, agents, contracted parties, customers or suppliers;

(c)   User content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party.  By posting any User Content, you represent and warrant that you have the lawful right to distribute and produce such User Content;

(d)  User Content that impersonates any person or entity or otherwise misrepresents your identity or affiliation with another person or entity;

(e)   Spam, direct marketing communications or any unsolicited advertising, promotional materials or other forms of solicitation or commercial content;

(f)    User Content that constitutes, encourages or provides instructions for a criminal offense, violates the rights of any party or that creates liability or violates any applicable local, state, national or international law;

(g)   Viruses, spyware, Trojan horses, easter eggs or any other harmful, disruptive or destructive files; and

(h)  User Content that, in Identity Digital’ sole discretion, is objectionable, restricts or inhibits any other person from using or enjoying the Sites or which damages the image or rights of Identity Digital, other users or third parties.

Identity Digital does not control, take responsibility for or assume liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Identity Digital liable for any user conduct or any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.  The interactive areas are generally designed as open and public community areas for connecting and sharing with other people.  When you participate in these areas, you understand that certain information and content you choose to post may be displayed publicly.  You are solely responsible for your use of the Sites and agree to use the interactive areas at your own risk. If you become aware of User Content that you believe violates these Terms of Use (with the exception of copyright infringement which is addressed in the Digital Millennium Copyright Act Notice section), you may report it by emailing abuse@identity.digital.  Enforcement of these Terms of Use, however, is solely in our discretion and absence of enforcement in some instances does not constitute a waiver of our right to enforce the Terms of Use in other instances.  In addition, these Terms of Use do not create any private right of action on the part of any third party or any reasonable expectation or promise that the Sites will not contain any content that is prohibited by these Terms of Use.  Although Identity Digital has no obligation to screen, edit or monitor any of the User Content posted on the Sites, Identity Digital reserves the right, and has absolute discretion, to remove, screen or edit any User Content on the Sites at any time and for any reason without notice.  You are solely responsible for creating backup copies and replacing any User Content you post or store on the Sites at your sole cost and expense. If you are viewing the Sites on a public computer or are otherwise using a computer to which multiple people have potential access, be sure to follow all relevant instructions to ensure you are sufficiently disconnected and logged off the Sites and the computer system you are using to prevent unauthorized User Content.

License to User Content

You represent and warrant that your User Content is not subject to any confidentiality obligations and that you own and control all of the rights to the User Content or otherwise have the right to grant the rights to Identity Digital that you grant herein.  Identity Digital claims no ownership or control over any User Content, except as otherwise provided herein, on the Sites or in a separate agreement.  However, by submitting or posting User Content on the Sites, you grant Identity Digital and its designees a worldwide, perpetual, irrevocable, non-exclusive, fully-paid up and royalty free license to use, sell, reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, publish, license or sub-license the User Content and your name and likeness in connection with such use of your User Content.  By posting User Content, you hereby release Identity Digital and its agents and employees from any claims that such use, as authorized above, violates any of your rights and you understand that you will not be entitled to any compensation for any use of your User Content.

Submission of Ideas

Separate and apart from the User Content you provide, you can submit questions, comments, feedback, suggestions, ideas, plans, notes, drawings, original or creative materials or other information about Identity Digital, our Sites and our products (collectively, “Ideas”).  Ideas, whether posted to the Sites or provided to Identity Digital by email or otherwise are entirely voluntary, non-confidential, gratuitous and non-committal.  Identity Digital shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Ideas for any purpose, commercial or otherwise, without acknowledgment or compensation to you.  Do not send us Ideas if you expect to be paid or want to continue to own or claim rights in them; your Ideas might be great, but we may have already had the same or similar idea and we do not want disputes.

Links

You are granted a limited, non-exclusive right to create text hyperlinks to the Sites, provided such links do not portray Identity Digital in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any obscene, pornographic, sexually explicit or illegal material or any material that is offensive, harassing or otherwise objectionable.  This limited right may be revoked at any time.  In addition, you may not use Identity Digital’ logo or other proprietary graphics to link to our Sites without our express written permission.  Further, you may not use, frame or utilize framing techniques to enclose any Identity Digital trademark, logo or other proprietary information, including the images found at the Sites, the content of any text or the layout/design of any page or form contained on a page on the Sites without our express written consent.  Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Identity Digital or any third party. Identity Digital makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of embedded content, third-party websites accessible via hyperlink or websites linking to the Sites.  Such sites are not under the control of Identity Digital and Identity Digital is not responsible for any embedded content or the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites.  Identity Digital and its users may provide these links as a convenience to you, but the inclusion of any link does not imply affiliation, endorsement or adoption by Identity Digital of any site or any information contained therein.  When you visit other sites via links or embedded content, you should understand that our terms and policies no longer govern and that the terms and policies of those third party sites will now apply.  You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from our Sites.

Third Party Content

Identity Digital may provide third party content on the Sites and links to web pages and content of third parties (collectively, “Third Party Content”) as a service to those interested in this information.  We do not control, endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness.  You acknowledge and agree that Identity Digital is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review such Third Party Content.  You agree to use such Third Party Content contained therein at your own risk.

Advertisements and Promotions; Third-Party Products and Services

Identity Digital may display advertisements and promotions from third parties on the Sites or may otherwise provide information about or links to third-party products or services.  Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms conditions, warranties or representations associated with such dealings or promotions, are solely between you and such third party.  Identity Digital is not responsible or liable for any loss or damage of any sort incurred as the result of such dealings or promotions or as the result of the presence of such non-Identity Digital advertisers or third party information on the Sites.

Limitation on Liability

To the maximum extent permitted by applicable law, Identity Digital and its officers, directors, employees, shareholders, CONTRACTED PARTIES or agents shall not be liable for any direct, indirect, punitive or consequential damages, or any other damages of any kind, including but not limited to loss of income, profits, goodwill, data, contracts, use of money, or loss or damage arising from or connected in any way to business interruption, whether in tort (including without limitation negligence), contract or otherwise, arising out of or in connection with the use of or inability to use the Sites, the content or the materials contained in or accessed through the Sites, including without limitation any damages caused by or resulting from reliance by a user on any information obtained from Identity Digital, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to Identity Digital’ records, programs or services.  In no event shall the aggregate liability of Identity Digital, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, arising out of or relating to the use of or inability to use the Sites exceed any compensation you pay, if any, to Identity Digital for access to or use of the Sites.  Some jurisdictions do not allow the limitation of liability in contracts with consumers, so some or all of these limitations of liability may not apply to you.

Indemnification

You agree to defend, indemnify and hold harmless Identity Digital, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to (a) your use of the Sites; (b) any User Content or Ideas you provide; (c) your violation of these Terms of Use; (d) your violation of any rights of another; or (e) your conduct in connection with the Sites.

Modifications to the Sites

Identity Digital reserves the right to modify or discontinue, temporarily or permanently, the Sites or any features or portions thereof without prior notice.  You agree that Identity Digital will not be liable for any modification, suspension or discontinuance of the Sites or any part thereof.

Jurisdiction and Compliance with Laws

Access to and use of the Sites and these Terms of Use are governed by the laws of the State of Washington, without resort to conflict of law provisions.  Any legal action or proceeding relating to your access to, or use of, the Sites or these Terms of Use shall be instituted only in a state or federal court located in King County, Washington.  You and Identity Digital agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

Termination

Notwithstanding any of these Terms of Use, Identity Digital reserves the right, without notice and in its sole discretion, to terminate your license to use the Sites and to block or prevent your future access to, and use of, the Sites.

Severability

If any provision of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

Contact Us

Please feel free to contact us with any comments, questions or suggestions you might have regarding the information described in the Sites.  You may contact us at:

Identity Digital Inc. Attn: Legal Department 10500 NE 8th Street, Suite 750 Bellevue, WA 98004 USA Legal@identity.digital

Last Updated: May 14, 2025

This Privacy Policy describes how Identity Digital Inc. and our subsidiaries and affiliated companies (collectively, “Identity Digital,” “we,” or “us”) collect, use, disclose, and otherwise process information about you if you:

  • Visit our websites and other online products and services that link to this Privacy Policy (collectively, our “Websites”);
  • Work with a registrar that relies on our internet registration products, including Domain Name Registration, Domains Protected Marks List, or Domain Engine (collectively the “Products”);  and
  • Otherwise interact with us in a business or professional context, such as if you are a registrar who has an account with us, communicate with us via email, or provide us your contact information at a conference.

This Privacy Policy does not apply in all circumstances. For example, Identity Digital may operate as a “data processor” for certain third-party registry operators. In those instances, we handle domain name registrant personal information on behalf of such registry operators, subject to the terms of our agreements with them.  Please carefully review the terms associated with registry operators you work with. In addition, Identity Digital may also provide different or additional notices of our privacy practices for certain offerings, in which case those notices will supplement or replace the disclosures in this Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. If we make material changes, we will provide you with additional notice (such as by notifying your registrar, adding a statement to our Websites, or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

CONTENTS

COLLECTION OF INFORMATION

The information we collect about you depends on which Products you use and how you use our Websites or otherwise interact with us. In this section, we describe the categories of information we collect and the sources of this information.

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information directly from you when you fill out a form on one of our Websites, create an account with us, request customer support, connect with us via email, or otherwise communicate with us. The types of information that we collect directly from you include your name, email address, postal address, phone number, and any other information you choose to provide. If you are a registrar or other party making a payment to us, we work with a third-party payment processor to process your payment information.

Information We Collect Automatically

We automatically collect information about your interactions with us, including:

  • Device, Usage, and Activity Information: We collect information about how you access our Websites and how you use our Domain Engine Product, which certain registrars may make available to you. The information we may collect includes data about the device and network you use (such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type), and data about your interactions with our Websites and Domain Engine Product, such as access dates and times, browsing behavior (such as pages viewed and links clicked), terms you search for, and information about your activity on specific pages.
  • Chat and Audio Content: If you contact our support team through email or by phone or video conference, we may monitor and retain those conversations, including for training purposes.
  • Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies and pixels, to collect information about your interactions with our Websites and our marketing communications. These technologies help us improve our offerings and marketing communications, personalize your experience, and analyze your interactions with us, including to count visits and understand popularity of different features. For more information about the cookies and similar tracking technologies we use, and the choices available to you, see the Targeted Advertising and Analytics and the Your Choices sections below.

Information We Collect from Other Sources

We obtain information from other sources. For example, you may purchase one of our registration products from your registrar, in which case they may provide us with certain information including your registrant name, organization, address, email, fax, phone number, and contact information for various stakeholders, including administrative, technical, and billing contacts. We may also collect information from entities that gather and license business contact information, industry partners, and advertising networks.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, if you use our Domain Engine Product or visit our Websites, we may make inferences about your approximate location based on your IP address.

USE OF INFORMATION

We use the information we collect in the following ways:

  • Domain Name Registration: If you purchase our Domain Name Registration Product from your registrar, we process the associated information to carry out the registration of your domain, to ensure that your registration functions as expected, and that registrations do not affect the security of our registry. We also process it to centralize authoritative registrant data at the registry level to ensure the ongoing continuity, security, stability and resiliency of the domain name system (“DNS”). To enter your chosen domain name into our registry system, we are required to process your data in accordance with our contracts with the Internet Corporation for Assigned Names and Numbers (“ICANN”). In these instances, each of our top-level domain registries acts as a “joint controller” of your information, working together with your registrar and ICANN.
  • Domains Protected Marks List: If you purchase our Domains Protected Marks List (“DPML”) Product from your registrar, we process the associated information to enable the DPML block across our top-level domains at your registrar’s request.
  • Domain Engine: If you use our Domain Engine Product on a registrar’s website, we use the search terms you enter and your IP address to help identify relevant and high-performing domain names for you.
  • Other Uses of Information: We also use the personal information we collect pursuant to this Privacy Policy to:
    • Process and fulfill purchases;
    • Maintain and improve our Products and Websites, including but not limited to maintaining the integrity of the current dual failsafe system at the registrar and registry levels;
    • Mitigate DNS abuse, including but not limited to the investigation and mitigation of reported instances of abuse Identity Digital considers to be contrary to the terms of its Acceptable Use Policy;
    • Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of Identity Digital and others;
    • Send you technical notices, security alerts, support messages, and other transactional or relationship messages;
    • Send you marketing communications (see the Your Choices section below for information about how to opt out of these communications at any time);
    • Monitor and analyze trends, usage, and activities in connection with our Websites and Products;
    • Target advertisements to you on third-party platforms and websites (for more information and to opt out, see the Targeted Advertising and Analytics section below);
    • Develop new products and services; and
    • Comply with our legal and financial obligations.

TARGETED ADVERTISING AND ANALYTICS

We engage others to provide analytics services, advertise Identity Digital and our Products to you on third-party sites and services, and perform related services across the web and in mobile applications. To do this, Identity Digital and these partners may use cookies, web beacons pixels, SDKs, and similar technologies to collect information about your use of our Websites and third-party services, including your device identifiers, IP address, web browser and mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information is used to deliver advertising targeted to you on other companies’ websites and mobile apps, understand the effectiveness of this advertising, analyze and track data, and better understand your activity. When you arrive on our site, you will be presented with consent options upon arriving at our websites and can subsequently change those choices using the “Your Privacy Choices” link. Your choice will be linked to your browser only; therefore, you will need to renew your selections if you visit our website from a new device or browser, or if you clear your browser’s cookies.

In addition to ad targeting activities that rely on cookies and similar technologies, we work with advertising partners to translate other identifiers, such as your email address or phone number, into a unique identifier (called a hashed value) that such partners can then use to show ads that are more relevant to you across the web and in mobile apps. You may opt out of these disclosures by contacting us at privacy@identity.digital.

The activities described in this section may constitute “sharing,” or “selling” under the California Consumer Privacy Act. See the Additional Information for California Residents section below for details.

You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices or www.youronlinechoices.eu (if you reside in Europe) or https://youradchoices.ca (if you reside in Canada). Your device may also include a feature that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes.

DISCLOSURE OF INFORMATION

We disclose information about you as described in the Targeted Advertising and Analytics section above and in the following scenarios:

  • Vendors and Service Providers. We make personal information available to our vendors, service providers, contractors and consultants who perform services on our behalf, such as companies that assist us with payment processing, cloud storage, marketing, analytics, mitigating abuse and customer service.
  • ICANN. ICANN is the private-sector body responsible for coordinating the global Internet’s systems of unique identifiers. The mission of ICANN is to coordinate the stable operation of the Internet’s unique identifier systems. More information about ICANN can be found here: www.icann.org. In connection with providing our Domain Name Registration Product, we may provide certain personal information to ICANN or to others as required by ICANN.
  • Domain Name Registration Organizations. If you purchase our Domain Name Registration Products, we may disclose certain personal information escrow providers to effectuate the proper registration of your domain name and in accordance with ICANN requirements. Data held by the escrow provider can be used to restore a registry in the event of a catastrophic event or a failure of the registry’s systems. In this case, the data may be securely transferred to another registry to ensure the ongoing security and stability of the DNS and to prevent any interruption to the proper functioning of registered domains.
  • Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
  • To Protect the Rights of Identity Digital and Others. We may disclose personal information if we believe that your actions are inconsistent with our policies (including our Acceptable Use Policy), if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Identity Digital or others.
  • Professional Advisors. We disclose personal information to our legal, financial, insurance, and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • Corporate Transactions. We disclose personal information in connection with, or during negotiations of, certain corporate transactions, including a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Corporate Subsidiaries. Personal information may be disclosed between and among Identity Digital and certain of our subsidiaries under common control and ownership.
  • With Your Consent or at Your Direction. We make personal information available to third parties when we have your consent or you intentionally direct us to do so.

We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. We maintain and use this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.

YOUR CHOICES

Account Information

You can update certain information stored within your account with us at any time by logging in and navigating to the settings menu.

Cookies and Similar Tracking Technologies

Identity Digital uses cookies and similar tracking technologies on our Websites, as described above. You can usually adjust your browser settings to remove or reject browser cookies. In addition, if you are in the United States, you may opt out of cookie-based ad targeting on our website by clicking the link titled “Your Privacy Choices ” on the footer of our Websites. If you are outside of the United States, you will be presented with consent options upon arriving at our Websites and can subsequently change those choices using the “Cookies Settings” link.

Communications Preferences

You may opt out of receiving promotional emails from us by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your orders with us or our ongoing business relationship. Depending upon where you live, we may only send you promotional emails where we have your consent to do so.

ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

California has enacted the California Consumer Privacy Act (“CCPA”), which grants California residents certain rights and requires specific disclosures. If you reside in California, this section applies to you and also serves as our California notice at collection.

In the preceding sections, we explain how we collect, use, and disclose information about you, as well as our targeted advertising and analytics practices. As required by the CCPA, we use the tables below to explain this same information.  

Use and Disclosure of Personal Information for Business Purposes

Category of Personal Information
Categories of Recipients
Use of Personal Information
Categories of Recipients
  • Identifiers (such as your name, email address, and IP address)
  • Registrant information (such as your organization name, and contact information in connection with a domain registration)
  • Internet or other electronic network information (such as information about your activity on our Websites or interactions with Domain Engine)
  • Commercial information (such as records of purchases from us)
  • Audio information (such as if you contact our customer service team by phone)
  • Inferences (such as your approximate location derived from your IP address)
Categories of Recipients
  • Vendors and service providers
  • ICANN
  • Domain name registration organizations
  • Law enforcement authorities and individuals involved in legal proceedings
  • Others as necessary to protect the rights of Identity Digital and others
  • Professional advisors
  • Relevant stakeholders in connection with corporate transactions
  • Corporate subsidiaries
  • Others with your consent or at your direction
Use of Personal Information
  • If you purchase our Domain Name Registration Product from your registrar, we process the associated information to carry out the registration of your domain, to ensure that your registration functions as expected, and that registrations do not affect the security of our registry. We also process it to centralize authoritative registrant data at the registry level to ensure the ongoing continuity, security, stability and resiliency of the DNS. To enter your chosen domain name into our registry system, we are required to process your data in accordance with our contracts with ICANN;
  • If you purchase our DPML Product from your registrar, we process the associated information to enable the DPML block across our top-level domains at your registrar’s request;
  • Process and fulfill purchases;
  • Maintain and improve our Products and Websites, including but not limited to maintaining the integrity of the current dual failsafe system at the registrar and registry levels; 
  • Mitigate DNS abuse, including but not limited to the investigation and mitigation of reported instances of abuse Identity Digital considers to be contrary to the terms of its Acceptable Use Policy
  • Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of Identity Digital and others;
  • Send you technical notices, security alerts, support messages, and other transactional or relationship messages; 
  • Send you marketing communications (see the Your Choices section below for information about how to opt out of these communications at any time);
  • Monitor and analyze trends, usage, and activities in connection with our Websites and Products; 
  • Develop new products and services; and
  • Comply with our legal and financial obligations.

We do not collect information that is deemed “sensitive” under the CCPA.

As described in the Collection of Information section above, we collect personal information from various sources, including directly from you, automatically when you access or use our Websites or Domain Engine Product, from registrars and from other third-party sources.

We retain personal information for as long as necessary to carry out the purposes for which we originally collected it and for other purposes described in this Privacy Policy.

Sales and Sharing Activities

We also disclose certain categories of personal information to show you targeted ads on third-party properties and for related purposes. These disclosures may be considered “sales” or “sharing” under the CCPA, and the table below provides more information about our practices.

Category of Personal Information
Category of Third Parties
Category of Personal Information
  • Identifiers (such as your IP address, cookie ID, or hashed version of your email address) 
  • Internet or other electronic network information (such as information about your activity on our Websites)
Category of Third Parties
  • Advertising and marketing networks

We do not engage in sales, sharing, or targeted advertising using personal information about consumers we know to be under the age of 18.

Your Rights

Opt Out of Sales and Sharing

You may opt out of activities that we engage in that constitute “sharing” or “sales” of personal information under the CCPA by:

  • Cookies and Similar Technologies: Clicking the “Your Privacy Choices ” link on the footer of our Websites and following the instructions that appear. Your opt-out choice will be linked to your browser only; therefore, you will need to renew your opt-out choice if you visit our website from a new device or browser, or if you clear your browser’s cookies; and
  • Other Identifiers: Emailing us at privacy@identity.digital to opt out of “sharing,” and “sales” based on your email address and other non-cookie identifiers.

If you reside in California, you can also opt out by visiting our website with a legally recognized universal opt-out signal enabled, such as the Global Privacy Control.

Access, Correction, and Deletion

If you are a California resident, you have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information.

To request access, correction, or deletion of your personal information, please contact us at privacy@identity.digital. To authenticate your request, we may ask you to provide some additional information, such as about previous interactions with us.

Nondiscrimination

You have the right not to be discriminated against for exercising any of your privacy rights.

Authorized Agents

You may also designate an authorized agent to submit rights requests on your behalf. For access, correction, or deletion requests, we may ask authorized agents to submit proof of their authority to make a request, such as a valid power of attorney or proof that they have signed permission from the consumer who is the subject of the request. In some cases, we may contact the individual who is the subject of the request to verify their own identity or confirm the authorized agent has permission to submit the request. If you are an authorized agent seeking to make a rights request on behalf of a California resident, please email us at privacy@identity.digital.

ADDITIONAL INFORMATION FOR INDIVIDUALS OUTSIDE OF THE UNITED STATES

International Transfers

Identity Digital is based in the United States, and we and our service providers process and store personal information on servers located in the United States and other countries. Whenever we make restricted international transfers of personal information, we take steps to ensure that your personal information receives an adequate level of protection (by putting in place appropriate safeguards, such as contractual clauses) or ensure that we can rely on an appropriate derogation under data protection laws. Where relevant, you may request access to any safeguard which we use to transfer your personal information outside of the European Economic Area, the United Kingdom, or Switzerland (although we may need to redact data transfer agreements for confidentiality reasons).

For personal information about EEA, Swiss, and UK individuals, Identity Digital complies with the EU-U.S. and Swiss-U.S. Data Privacy Frameworks and the UK Extension to the EU-U.S. Data Privacy Framework (collectively, the “Frameworks”), each as set forth by the U.S. Department of Commerce.  As described in our Frameworks certification, Identity Digital has certified that it adheres to the Frameworks Principles with regard to the processing of personal information received from the EEA, Switzerland, and the UK in reliance on the Frameworks.  In accordance with the Frameworks, we remain responsible under the Onward Transfer Principle for personal information that we disclose to third parties for processing on our behalf.  To learn more about the Frameworks or to view our certification, please visit the Frameworks website.  The Federal Trade Commission has jurisdiction over Identity Digital’s compliance with the Frameworks.

Identity Digital commits to resolve Frameworks Principles-related inquiries and complaints about our processing of personal data under the Frameworks. Individuals located in the EEA, UK, and Switzerland can contact us with inquiries or complaints at privacy@identity.digital.  If we are unable to resolve the complaint, such individuals may refer the complaint to your local data protection authority, and we will work with them to resolve the issue. Contact details for the relevant data protection authorities can be found using the links below:

  • For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en
  • For individuals in the UK: https://ico.org.uk/global/contact-us/
  • For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html

In certain circumstances, the DPF provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the Framework Principles.

The following US-based Identity Digital affiliates adhere to the Frameworks: Afilias Inc.; Afilias USA, Inc.; Binky Moon, LLC; Covered TLD, LLC.; Dog Beach, LLC; Domain Protection Services, Inc.; Domainsite, Inc.; Dozen Donuts, LLC; DTLD Holdings, LLC; DTLD Parent, Inc.; Identity Digital Capital LLC; Identity Digital Inc.; Identity Digital Ventures LLC; Monolith Registry, LLC; Name.com, Inc.; Name.net, Inc.; Name105, Inc.; Name106, Inc.; Name117, Inc.; Nametrust, LLC; Ruby Glen, LLC; Spring McCook, LLC.

The Identity Digital family of companies also includes the following non-U.S. based companies: Afilias (Shanghai) Information Technology Co., Ltd.; Afilias India Pvt. Ltd.; Afilias Resolution Services Ltd.; Capable Network Technology (Shanghai) Co., Ltd.; Domain Registry Services Ltd.;  doMEn d.o.o.; Donuts (HK) Limited; Dot Global Domain Registry Ltd.; Global Website Asia Ltd.; Global Website TLD Asia Ltd; HOTEL Top-Level-Domain S.a.r.l.; Identity Digital Australia Pty Ltd.; Identity Digital Canada Corp.; Identity Digital Domains Ltd.; Identity Digital Holdings Ltd.; Identity Digital Limited; and Internet Computer Bureau Ltd..

Legal Basis for Processing

If you are located in Europe or another jurisdiction that requires a lawful basis for processing personal information, please note that when we process your personal data as described in this Privacy Policy, we do so in reliance on the following lawful bases:

  • To perform our responsibilities under our contract with you (e.g., processing payments for and providing the Products you requested);
  • When we have a legitimate interest in processing your personal information to operate our business or protect our interests (e.g., to coordinate with ICANN, provide, maintain, and improve our products and services, conduct data analytics, and communicate with you);
  • To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of marketing communications); or
  • When we have your consent to do so (e.g., when you opt in to receive marketing communications from us). When consent is the legal basis for our processing of your personal information, you may withdraw such consent at any time.

Data Subject Requests

If you are located in Europe or another jurisdiction that grants you data subject rights, you have the right to (1) access your personal data, including in a portable format, (2) request erasure of your personal data, and (3) request correction of inaccurate personal data. In addition, you may have the right to object to certain processing or request we restrict certain processing. To exercise any of these rights, please email us at privacy@identity.digital.

If you have a concern about our processing of personal data, we encourage you to contact us in the first instance. However, if we are not able to resolve it, you may have the right to lodge a complaint with the Data Protection Authority where you reside (if you live in the EEA, UK, or Switzerland, see links in the International Data Transfers section for contact information).

Individuals in Canada

If you are a Canadian resident, this section applies to you.

Consent

By submitting personal information to Identity Digital, our service providers, or our agents, you consent to the collection, use, disclosure, and transfer of your personal information in accordance with this Privacy Policy and as permitted or required by law.

You may withdraw your consent at any time to the collection, use, disclosure, or transfer of your personal information by contacting Identity Digital as set forth in the Contact Us section below. If you withdraw your consent (or if you decide not to provide certain personal information), you acknowledge that Identity Digital may not be able to provide you, or continue to provide you, with certain products, services, or information that may be of value to you.

Canada’s Anti Spam Law

Identity Digital will only send you commercial electronic messages (“CEMs”) where we have your express or implied consent to do so. Your consent to receive CEMs is implied where we have an existing business relationship with you, or you have reached out to us and made an inquiry within a certain time frame. You may unsubscribe from receiving CEMs at any time, by clicking the unsubscribe button on an email. If you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.

CONTACT US

If you have questions about this Privacy Policy, please contact us at privacy@identity.digital.